Do network connectivity issues plague your Galaxy Note 20 device? While Samsung’s final Note series iteration has been a standout among flagship devices, many users have reported faulty internet connections affecting the phablet.
Samsung Galaxy Note 20/Note 20 Ultra network connectivity issues can be fixed by troubleshooting your Wi-Fi and mobile data networks. Also, resetting network settings or factory resetting your phone could work wonders.
But that’s not all! In this post, we’ll reveal the steps you can take to remedy the situation in half an hour! We’re tackling 10 possible ways to help you fix your Galaxy Note 20/Note 20 Ultra network connection, so read on to the very end.
| Difficulty | Easy ●●○○○○ |
| Duration | 30 to 35 minutes |
| Number of Fixes | 10 |
| Things You Need | Samsung Galaxy Note 20/Note 20 UltraA working internet connection |
How to Fix Network Connectivity Issues on Galaxy Note 20/Note 20 Ultra
It’s easy to be overwhelmed when connectivity issues put a stop to work/play on you Galaxy note. But there’s no need to fret.
It’s just a matter of following instructions. If you’re experiencing network connection issues on your Galaxy Note 20 series device, the proven-and-tested solutions to address below should bid you well.
1. Check your Wi-Fi and data plan.
Before you troubleshoot your Galaxy Note 20 phone, you must check whether you’ve reached the data cap on your internet subscription or mobile data plan. If you reached your limit, renew your current plan or upgrade to a new one.
Internet service providers (ISP) usually throttle internet speeds when users reach their daily data cap. A reliable VPN is effective against this since it hides your activities from your ISP, preventing them from throttling your internet speeds.
A much simpler trick is to reset your Wi-Fi router by unplugging it for a minute before plugging it back on to refresh the connection. If this trick doesn’t fix Galaxy Note 20/Note 20 Ultra network connection issues on your end, contact your ISP.
2. Reboot your device.
By rebooting your device, you shut down all applications and processes. In turn, this refreshes the system memory, which improves performance and fixes minor issues.
Thus, we recommend performing this action earlier as a quick remedy.
Follow these steps to reboot your Galaxy Note 20:
| Difficulty | Very Easy ●○○○○ |
| Number of Steps | 4 |
| Duration | 20 seconds |
- Swipe down the notification panel.
- Click the power button.
- Click Restart on the power menu.
- Wait until the phone fully reboots.
 |  |  |
The instructions above will be challenging to pull off if you have a frozen or unresponsive display. To remedy this, perform a “force restart”, as shown below.
Follow these steps to force your device to restart:
| Difficulty | Very Easy ●○○○○ |
| Number of Steps | 4 |
| Duration | 20 seconds |
- Press/hold the side and volume down buttons.
- Keep holding until the Samsung logo pops up.
- Wait until the phone fully reboots.
 |  |  |
3. Toggle Airplane mode on and off.
| Difficulty | Very Easy ●○○○○ |
| Number of Steps | 3 |
| Duration | 5 seconds |
The airplane mode is a feature that disables all network services on your phone while it’s active. Turning this mode on and off should refresh everything and fix Galaxy Note 20 devices’ connection issues.
Toggle the airplane mode on and off using these steps:
- Swipe down the notification panel.
- Click the airplane mode icon to toggle it on.
- Click the airplane mode icon again to toggle it off.
|  |  |
4. Change the network type.
| Difficulty | Very Easy ●○○○○ |
| Number of Steps | 5 |
| Duration | 7 seconds |
Connecting to the network type in your area that’s compatible with your SIM card will greatly affect your internet’s quality. If you’re only getting 1 or 2 bars of 5G, it’s better to just switch to 4G instead.
Use the following steps to change your preferred network:
- Open Settings.
- Click Connections.
- Click Mobile networks.
 |  |  |
- Click Network mode.
- Select/click your preferred network type.
 |  |
A 5G network is great if you’re looking at computing with heavy graphics like an MMO game. But if you’re just checking your emails, the network could be overkill and you’d be better off using a 4G or lower connection.
5. Look for better signal reception.
Have you traveled somewhere or entered a room in a building just now? If yes, then you could be in a spot with a weak signal reception, which is causing you to have internet connection problems.
If you’re suspecting this to be the case, try moving around and switching to different places until you get a stronger signal reception. You can also follow the previous solution and change your network preference to see what works best.
6. Reconnect to your network.
| Difficulty | Very Easy ●○○○○ |
| Number of Steps | 8 |
| Duration | 15 seconds |
Galaxy devices can also experience connection issues when connected to a Wi-Fi network. In this case, you can try forgetting and reconnecting with your Wi-Fi network to test if it can overcome Galaxy Note 20 connection issues for you.
Follow the steps below to reconnect with your Wi-Fi network:
- Swipe down the notification panel.
- Press/hold the Wi-Fi icon to open the Wi-Fi settings.
- Toggle the Wi-Fi switch on if it’s turned off.
 |  |  |
- Click the gear icon beside your Wi-Fi network.
- Click Forget.
- Select/click your Wi-Fi network to reconnect.
- Enter the Wi-Fi network’s password.
- Click Connect.
 |  |  |
7. Enable roaming services.
| Difficulty | Very Easy ●○○○○ |
| Number of Steps | 4 |
| Duration | 5 seconds |
When you travel to a faraway place that’s out of your network carrier’s area of operation, you lose the ability to connect to the internet using your mobile data connection.
A workaround for this is to enable roaming services. This feature allows you to connect to a different network provider partnered with your network carrier, restoring your network connection at an extra cost.
Follow these steps to enable roaming on your phone:
- Open Settings.
- Click Connections.
- Click Mobile networks.
| | |
- Toggle the Data roaming switch on.
 |
8. Update the system software.
| Difficulty | Easy ●●○○○ |
| Number of Steps | 9 |
| Duration | 30 minutes |
Updating the software on any Galaxy device is recommended when troubleshooting because it helps address the issues easier when the phone is equipped with the latest bug fixes and performance upgrades.
Performing this action also patches most software-related issues which helps narrow down the root cause of the problem or even fix Galaxy Note 20/Note 20 Ultra network connection issues completely.
If you’re experiencing connection issues with your mobile data, use a Wi-Fi network to download the update and vice versa. If you can’t connect to both, skip this solution.
Perform a software update using the steps below:
- Swipe down the notification panel.
- Click the Settings icon.
- Scroll down/click Software update.
 |  |  |
- Click Download and install.
- Click Download to begin the download.
- Wait until the update is downloaded.
 |  |  |
- Click Install now to begin the installation.
- Wait until the update is installed.
- Give your phone some time to reboot and finalize the update.
 |  |  |
9. Reset the network settings.
| Difficulty | Very Easy ●○○○○ |
| Number of Steps | 7 |
| Duration | 15 seconds |
Resetting your phone’s network settings will wipe all of the connection settings for your phone’s Wi-Fi, Bluetooth, and mobile data networks and revert them to default. Once it’s done, you have to re-establish all of your network connections manually.
Follow the steps below to reset the network settings:
- Swipe down the notification panel.
- Click the Settings icon.
- Scroll down/click General management.
 |  |  |
- Click Reset.
- Click Reset network settings.
- Click Reset settings.
 |  |  |
- Draw your pattern, if asked.
- Click Reset.
 |  |
10. Factory reset the device.
| Difficulty | Easy ●●○○○ |
| Number of Steps | 10 |
| Duration | 60 seconds |
Factory resetting your phone is the final option you can use to fix Galaxy Note 20/Note 20 Ultra network connection issues. Performing this action will completely wipe your phone’s data, reverting it to its previous state when it left the factory.
| WARNING: A factory reset will erase all your data stored on your Galaxy Note 20 device. It’s best you back up your essential data before proceeding. |
The only way to recover your data after this process is by restoring them through a backup. As such, it’s highly recommended to back up your Galaxy Note 20’s data using Samsung Cloud or on a PC for later restoration.
Follow these steps to factory reset your Galaxy Note 20:
- Swipe down the notification panel.
- Click the Settings icon.
- Scroll down/click General management.
 |  |  |
- Click Reset.
- Click Factory data reset.
- Scroll down/click Reset.
 |  |  |
- Draw your pattern, if asked.
- Click Delete all.
- Enter your Samsung account password.
- Click Done.
 |  |  |
Wrapping Up
Certainly, there’s no need to press the panic button when the internet connection dies on you while using your Galaxy Note 20 device. With our comprehensive guide above, you’re taken care of.
FAQs About Samsung Galaxy Note 20 Series Network Connection Issues
5G isn’t supported on the base Galaxy Note 20 model. You need to upgrade to the Galaxy Note 20 5G and Galaxy Note 20 Ultra variants to connect to 5G networks.
It’s also important to check if your SIM card is 5G capable. The Samsung Galaxy Note 20 5G and Galaxy Note 20 Ultra can’t connect to 5G networks using a 4G SIM card.
5G and LTE are the best network modes on your Galaxy Note 20. You can choose which network to connect to depending on which has better signal reception in your area.
Different reasons can affect the signal reception on your Galaxy Note 20. Being in a closed area, huge cellular traffics, or bad weather conditions can cause your phone to experience a weak signal reception.
You should also check with your network provider to see if the signal loss is due to a malfunction on their end.
5G, LTE, 3G, and 2G networks are all supported on most Galaxy Note 20 devices. Only the base Galaxy Note 20 has no 5G support.
