Roku TV No Sound or Audio [Here’s 7 quick fixes!]

Roku TV: No Sound or Audio [Here’s 7 quick fixes!]

You wouldn’t really miss the music until your Roku TV belts out no sound. Fortunately, you won’t have to settle with having to sing by yourself in the shower or even lipreading when you’re binging, as we have DIY hacks that can save the day!

The Roku TV no sound issue could be due to the volume settings turned down or loose sound system cables. Fix the issue by turning up the volume using your remote, checking your audio setup, or if not, power cycle your TV. 

In this post, we’ll walk you through seven proven-and-tested solutions to fix a Roku TV with no sound issue. And no need to worry, as we’re giving you all the details you need to troubleshoot your Roku TV’s audio problem without having to call a friend. 

FIX 1. Perform a Roku TV power cycle

Difficulty Very Easy ●○○○○
Number of Steps3
Time to Perform Fix1 minute and 15 seconds
Things NeededA working wall outletA working power cord

If your Roku TV isn’t producing a sound, it can be due to minor errors. Performing a power cycle on your Roku TV is an excellent way to combat them since it shuts down the device, apps, and programs.

Power cycling your Roku TV also helps discharge residual electrical energy, a known cause of performance errors and malfunctions. As such, we highly recommend that you perform the power cycle on your Roku TV for this reason alone.

Not only will the power cycle eliminate your Roku TV’s residual electrical energy, but it will also help the device reset its apps and programs. Since you’re shutting down and rebooting your Roku TV, you’re also refreshing its system memory.

Here’s how you can power cycle your Roku TV:

Step 1: Unplug the power cord of the Roku TV from the wall outlet to turn the device off.

Step 2: Discharge the Roku TV’s residual electrical energy by pressing and holding the device’s power button for about 60 seconds.



Note: You can find your Roku TV’s power button on its side, under its brand logo, or on its rear panel. We suggest double-checking the user manual of your Roku TV to find its power button’s exact location.
Step 3: Insert the power cord of the Roku TV into the wall outlet to turn the device back on.



Note: Your Roku TV should turn on once its power cord is connected to the wall outlet. Otherwise, you can manually press its power button to turn it back on.

Again, this differs from your usual shutting-down routine, where you instantly put your TV back on. You need to factor in a time element for a successful outcome. 

FIX 2. Reseat the power cord of your Roku TV

Difficulty Very Easy ●○○○○
Number of Steps3
Time to Perform Fix15 seconds
Things NeededA working power cordA working wall outlet

Believe it or not, a single loose connection can cause your Roku TV to cease producing sounds. In particular, the power cord that supplies electricity to your Roku TV is a prime suspect that we suggest you look out for.

In most cases, various issues will pop up while using your Roku TV if it’s not getting sufficient electricity. 

As such, you must always ensure that your Roku TV’s power cord is plugged in securely into both the DC/IN port and the wall outlet. So when you’re doing this fix, make sure to reseat both ends of the power cord until it’s a snug fit. 

Here the detailed process on how you can reseat the power cord:

Step 1: Unplug the power cord of the Roku TV from the wall outlet and plug it back in to make sure it’s a snug fit.

Step 2: Unplug the other end of your Roku TV’s power cord from the DC/IN port of its rear panel and plug it back in to make sure it’s a snug fit.

Step 3: Turn your Roku TV back on and check if it’s producing a sound.

FIX 4. Check the Roku TV’s volume level.

Difficulty Very Easy ●○○○○
Number of Steps1
Time to Perform Fix5 to 15 seconds
Things NeededA Roku TV remote control

This next solution may sound silly. Still, you’d be surprised how many users overlook this simple detail on their Roku TV. When the Roku TV isn’t producing sound, some users will assume there’s an issue without first checking the device’s volume level.

Who knows, you might have accidentally set the device’s volume level to zero (or even on mute) beforehand. I mean, who hasn’t sat down on their remote and butt-pressed the mute button?

Plus, this can happen without you knowing if it was done by others and you just panicked — it’s totally understandable, though!

As such, you should double-check the volume level of your Roku TV by pressing the volume and mute buttons on its remote control. 

FIX 4. Check the Roku TV’s volume level.

FIX 5. Check the Roku TV’s audio settings

Another thing we recommend you check is the audio settings configuration on your Roku TV. After all, misconfiguring the device’s audio settings is likely a culprit of the loss of Roku TV audio you’re experiencing right now.

In particular, we recommend checking if the TV speaker of your Roku device is turned on. You want to turn this on if you use your Roku device without an external audio device, such as a wireless speaker or soundbar.

Also, you might need to set different audio configurations on your Roku TV depending on what’s causing the lack of sound. If any audio configuration doesn’t bring the sound back, you might also need to reset your TV’s audio settings.

Here’s how to get things done:

1. Use the audio settings to reconfigure the sound on your Roku TV

Difficulty Very Easy ●○○○○
Number of Steps7
Time to Perform Fix40 seconds
Things NeededA Roku TV remote control
Step 1: Go to the Roku TV home screen by pressing the remote control’s home button.

Step 2: Scroll down and head to the Settings menu.

Step 3: Scroll down and head to the Audio menu.

Step 4: Select the Speakers option and make sure the TV Speakers is turned on.



Note: The TV Speakers must be turned on if your Roku isn’t connected to an external audio device. You must turn this off instead if you’re using an external audio device.
Step 5: Return to the Audio menu to scroll down and select the S/PDIF and ARC options.



Note: You must head to this menu if your Roku TV is connected to an external audio device.
Step 6: Select PCM-Stereo and check if your Roku TV has sound again.

Step 7: Select Dolby Digital if your Roku TV is connected to an external audio device via an optical cable.

Don’t pass up any of the sound settings to check your audio. It’s essential you know what kind of audio setup your TV is using; if not, you could be making things worse. 

2. Use the system settings to reset the Roku TV audio settings

Difficulty Very Easy ●○○○○
Number of Steps7
Time to Perform Fix40 seconds
Things NeededA Roku TV remote control
Step 1: Go to the Roku TV home screen by pressing the remote control’s home button.

Step 2: Scroll down and head to the Settings menu.

Step 3: Scroll down and head to the System settings menu.

Step 4: Scroll down and head to the Advanced System Settings menu.

Step 5: Click Factory Reset.

Step 6: Highlight the Reset TV Audio/Picture Settings option.

Step 7: Follow the on-screen instruction and press the play/pause button on the Roku TV remote control to reset the picture and audio settings.

FIX 6. Update the Roku TV’s OS

Software-related problems can also cause the Roku TV to have no sound. This can happen if you keep using your Roku TV with an outdated version of the Roku OS, which makes the device prone to various system errors and malfunction.

In this case, an excellent way to combat the sound issue caused by a software problem is to keep your Roku TV updated to the latest software version. Doing so will equip your Roku TV with the latest performance upgrades and bug fixes.

In short, updating the device keeps the TV in tip-top shape.

Here are two ways you can update your Roku TV’s OS: 

1. Use the system settings to download and install the latest Roku OS version

Difficulty Very Easy ●○○○○
Number of Steps6
Time to Perform Fix3 to 5 minutes
Things NeededA Roku TV remote controlA working internet connection
Step 1: Go to the Roku TV home screen by pressing the remote control’s home button.

Step 2: Scroll down and head to the Settings menu.

Step 3: Scroll down and head to the System settings menu.

Step 4: Scroll down and head to the System Update option.

Step 5: Click Check Now to search for the latest Roku OS version.

Step 6: Wait while the Roku TV searches for an update so you can download it once it’s found.

2. Use a USB stick to perform a manual Roku OS installation

Difficulty Moderately Hard ●●●●○
Number of Steps33
Time to Perform Fix5 to 10 minutes
Things NeededA Roku TV remote controlA USB stickA PCA working internet connection

To perform the USB stick method, your Roku TV must be deactivated first by performing a factory reset to restore its default values. You don’t have to do this if your Roku TV hasn’t been set up and connected to the internet beforehand.

Please note that the file system of your USB stick must be set to FAT32 for Roku devices to read its content. You can format your USB stick on a PC to change its file system type.

Step 1: Go to the Roku TV home screen by pressing the remote control’s home button.

Step 2: Scroll down and head to the Settings menu.

Step 3: Scroll down and head to the System settings menu.

Step 4: Click About to view the Roku TV device information screen.

Step 5: Remember the Roku TV’s model and serial numbers.

Step 6: Go to your PC and open a web browser to visit the Roku update page.

Step 7: Click the drop-down menu on the Roku update page and choose a TV brand.

Step 8: Enter your Roku TV’s model and serial numbers on the text fields provided and select Next.

Step 9: Click Confirm to proceed to the next step.

Step 10: Click the Download Software option to download the Roku TV software update.

Step 11: Click Next Step to proceed to the next step.

Step 12: Plug your USB stick into the PC and right-click it from the Devices & Drives menu to perform the format procedure.

Step 13: Set its file system as FAT32 and click Start.

Step 14: Click OK to perform the format procedure.

Step 15: Head to the PC’s Downloads folder and right-click the Roku update file to send it to the USB stick.

Step 16: Return to your Roku TV and head to its home screen by pressing the remote control’s home button.

Step 17: Scroll down and head to the Settings menu.

Step 18: Scroll down and head to the System settings menu.

Step 19: Scroll down and head to the Advanced System Settings menu.

Step 20: Select Factory Reset.

Step 21: Scroll down and click Factory reset everything, enter the code on the Roku TV screen, and click OK to perform the factory reset.

Step 22: Set up the Roku TV after the factory reset but don’t connect it to a WiFi network.



Note: The Connect to the Internet later option must be selected during the setup process to prevent your Roku TV from being activated.
Step 23: Return your Roku TV’s home screen after setting it up and plugging in a USB stick.

Step 24: Scroll down and head to the Settings menu.

Step 25: Scroll down and head to the System settings menu.

Step 26: Scroll down and head to the System Update menu.

Step 27: Scroll down and select the “I can’t connect option.

Step 28: Remember the 12-digit code on your Roku TV screen.

Step 29: Return to the browser on your PC and continue where you left off by entering the 12-digit code on the Roku TV screen.

Step 30: Remember the 6-digit response code provided by the Roku update page.

Step 31: Return to your Roku TV and click Next.

Step 32: Enter the 6-digit response code from the Roku update page and click OK.

Step 33: Wait while your TV installs the latest Roku OS update from the USB stick.

Indeed, having reliable internet is the better way to go. Still, if your connection is intermittent, relying on a USB is paramount. 

FIX 7. Perform a Roku TV factory reset.

Difficulty Very Easy ●○○○○
Number of Steps7
Time to Perform Fix3 minutes
Things NeededA Roku TV remote control

Performing a factory reset on your Roku TV is your best recourse if none of the solutions above resolve the sound issue. The factory reset process will wipe the data on your Roku TV and restore its settings configuration to the default factory settings.

WARNING: A factory reset erases all of your personal files (apps and TV preferences) and returns the TV to its original state when released. It’s therefore best to save a copy of the files you need. 

As such, this solution must be treated and used only as a last resort once you’ve exhausted all your other options. Here’s how to do it:

Step 1: Go to the Roku TV home screen by pressing the remote control’s home button.

Step 2: Scroll down and head to the Settings menu.

Step 3: Scroll down and head to the System settings menu.

Step 4: Scroll down and head to the Advanced System Settings menu.

Step 5: Select Factory reset.

Step 6: Scroll down, click Factory reset everything, enter the code on your Roku TV screen, and click OK.

Step 7: Set up the Roku TV after the factory reset.

Now, if you’ve reached this point but still are dealing with a Roku TV that has no sound, then it’s time you let the pros do it. Just make sure you get in touch with Roku-approved professionals, or your warranty could be voided. 

FAQs about Roku TV Having No Sound

How do I adjust my Roku TV’s volume levels?

Press the volume buttons on the side of your Roku TV remote control to adjust the device’s volume level. You can also check if your Roku TV has a physical volume button that you can use.

Also, you can download and install the official Roku app on your mobile devices to use it as a temporary remote control. The app has volume buttons that can be used to adjust the volume on the connected Roku TV.

How do I unmute my Roku?

Press the mute button on the side of your Roku TV remote control to mute or unmute the device. Muting your Roku TV will temporarily disable all sounds, and unmuting it will re-enable all sounds.

How do I check my Roku TV’s audio settings?

Open the Roku TV Settings > System > Audio menu to check the audio settings on your device. From here, you can turn the TV speakers on or off, set your preferred audio language and menu volume, or change the settings for S/PDIF and ARC outputs.

What should I do if my Roku TV has no sound?

Power cycle your Roku TV to shut down and reboot its system, which is a quick way of fixing any errors that might be causing the lack of sound. You can also check the audio settings on your Roku TV so you can reconfigure or reset them as needed.

How long does a Roku last?

Roku devices last 2 to 8 years, depending on various factors such as usage, technical issues, and models. If you’re using your Roku device nonstop, it’s more likely to start experiencing various issues early on compared to devices that aren’t used to death.

Roku TVs will also last shorter compared to streaming sticks and players since television sets are more prone to technical difficulties and hardware problems.


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