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Imagine coming home from a stressful day at work, finally relieved for some downtime on the couch while catching up on your favorite shows—but your Hisense TV isn’t turning on! Well, what can you do to fix this issue so your TV time isn’t ruined?
If your Hisense TV isn’t turning on, you must first perform a power cycle by unplugging it and holding its power button for a minute.
You can also check if the power cable isn’t faulty and try using other outlets and then checking HDMI connections.
That’s not all, though! To give you the best shot in DIY-ing this frustrating issue, we’re detailing the 8 most effective ways to fix a Hisense TV that’s not turning on. Read on so you can put your fave movie or TV series back on the line within the hour!
FIX 1. Soft reset the Hisense TV by unplugging
| Difficulty | Very Easy ●○○○○ |
| Number of Steps | 3 |
| Time to Perform Fix | 40 seconds |
| Things Needed | A Hisense smart TV A working power cable A working wall outlet |
Whenever your Hisense TV doesn’t turn on, conducting a soft reset is a simple yet effective solution. By doing this, you can quickly refresh its system memory and correct minor errors.
Once your Hisense TV reboots, it should turn back on again and work as usual. Otherwise, you can keep doing the soft reset until you reach a satisfying result or pursue the subsequent solutions in this guide.
While this method may seem too simple, doing this first may help you resolve a bootup issue—saving you from wasting your time trying out more complex solutions!
Step 1: Turn off your Hisense smart TV by unplugging its power cable from the wall outlet. Note: You don’t have to turn off your Hisense manually since cutting off its power source will force it to shut down. |
Step 2: Wait 10 seconds and plug your Hisense smart TV’s power cable into the wall outlet. Note: Your Hisense smart TV should start up as soon as you plug it in. If not, you can press its physical power button. |
Step 3: Wait for your Hisense smart TV to boot back up. |
FIX 2. Power-cycle the Hisense TV and remote
| Difficulty | Very Easy ●○○○○ |
| Number of Steps | 4 |
| Time to Perform Fix | 1 minute and 20 seconds |
| Things Needed | A Hisense smart TV A working power cable A working wall outlet |
After the soft reset process, you can level up the troubleshooting method by power cycling your Hisense TV.
Doing so lets you discharge your Hisense TV’s residual electrical charges while refreshing its system memory, thus fixing system-related errors and stored residual electrical charges.
Therefore, conducting a power cycle is a flexible solution even when the reason behind your Hisense TV’s bootup issue is unclear.
| Step 1: Turn off your Hisense smart TV by unplugging its power cable from the wall outlet. Note: You don’t have to turn off your Hisense manually since cutting off its power source will force it to shut down. |
Step 2: Hold the Hisense smart TV’s physical power button for 60 seconds to drain all residual electrical charges. Note: You can also keep your Hisense TV unplugged for some time if you prefer not holding down its power button. Regarding the power button, its location may vary between TV models. |
| Step 3: Plug your Hisense smart TV power cable into the wall outlet. Note: Your Hisense smart TV should start up as soon as you plug it in. If not, you can press its physical power button. |
| Step 4: Wait for your Hisense smart TV to boot back up. |
We also recommend power cycling your Hisense TV remote control. This action helps if your TV isn’t registering the remote’s inputs.
You can power cycle the remote by removing the batteries to cut off its power supply. Next, hold its power button for about 30 seconds before reinstalling its batteries.
If necessary, replace its batteries if the old ones run out of juice. In most cases, replacing the batteries is more practical than conducting a power cycle.
FIX 3. Ensure the Hisense TV power cable is securely connected
| Difficulty | Very Easy ●○○○○ |
| Number of Steps | 1 |
| Time to Perform Fix | 30 to 60 seconds |
| Things Needed | A Hisense smart TV A working power cable |
Sometimes, the issue with your Hisense TV not turning on might be due to a simple problem with its power supply. In particular, the power cord that connects it to the wall outlet could be loose, causing it to receive insufficient power.
Ensuring this cable is tight and secure guarantees your Hisense TV will receive sufficient energy to power its components. Otherwise, an inadequate power supply will cause it to keep turning off during use or stop it from turning on.
Please note that this doesn’t only apply to one end of the power cable that plugs into the wall outlet. After all, most users overlook the other end of the power cable that plugs into the device’s DC/IN port at the back panel.
Thus, securing both ends of the power cable is vital since one loose connection causes your Hisense TV from turning on.
Moreover, we suggest checking its power cable for visible signs of damage. Using a damaged power cable is ill-advised since it can cause severe damage to its components.
FIX 4. Check the Hisense TV HDMI port & cable
| Difficulty | Very Easy ●○○○○ |
| Number of Steps | 1 |
| Time to Perform Fix | 30 to 60 seconds |
| Things Needed | A Hisense smart TV A working HDMI cable A can of compressed air A soft brush A contact cleaner |
Your Hisense TV needs a secure HDMI connection to prevent input issues that may make you think the device isn’t turning on. After all, the input connection is responsible for images on the Hisense TV screen.
That said, faulty HDMI connections can make the Hisense TV screen appear black, which users may mistake as a booting issue. You don’t want this to happen as much as possible, as it can lead to unnecessary troubleshooting tricks.
To avoid wasting your time on more complicated solutions for bootup issues, ensure the HDMI and power cables on your Hisense TV are tight and secure.
We also recommend inspecting your Hisense TV’s HDMI port since dirt and dust buildup can block data transmission even with a secure cable.
If the HDMI port is dirty, we suggest cleaning it with compressed air or a soft brush. A spray of contact cleaner will help if the metallic parts of the HDMI port have developed some rust due to exposure to moisture.
If you found signs of damage on your HDMI cable, you must purchase a replacement to keep things working smoothly on your Hisense TV.
FIX 5. Plug the Hisense TV into another wall outlet
| Difficulty | Very Easy ●○○○○ |
| Number of Steps | 1 |
| Time to Perform Fix | 10 seconds |
| Things Needed | A Hisense smart TV A working power cable A working wall outlet A multimeter or voltmeter |
After securing your connections and replacing any damaged cable, the other reason your Hisense TV won’t turn on could be a faulty wall outlet. Ultimately, securing the cable connections means nothing when the wall outlet doesn’t supply enough power.
Testing your wall outlet to confirm if it provides enough electricity to power your Hisense TV is advisable. To determine its voltage, you can test your wall outlet using a multimeter or voltmeter.
Unfortunately, the appropriate voltage for a Hisense TV varies depending on its version and the region it’s made for. For example, some Hisense TVs require a 220V-240V outlet, while others are unsafe to plug into wall outlets exceeding 120V.
Checking your Hisense TV’s user manual is key to determining what outlet to plug it into. Otherwise, you’ll risk damaging its components or causing a fire accident if you connect it to an incompatible wall outlet.
FIX 6. Select the correct input
| Difficulty | Very Easy ●○○○○ |
| Number of Steps | 2 |
| Time to Perform Fix | 5 seconds |
| Things Needed | A Hisense smart TV A Hisense TV remote A working power cable A working wall outlet |
Selecting the correct input source is as crucial as ensuring the HDMI connection is secure. It’s because an excellent HDMI cable connection means nothing if the selected input is incorrect, resulting in a Hisense TV black screen.
Follow the steps below to check the and correct the input source on your Hisense TV:
Step 1: Press the Source or Input button on your Hisense TV remote to open the input source selection menu. |
Step 2: Select your desired input source for your Hisense TV and click OK on its remote control. |
Note that not all Hisense TVs share a similar menu layout, and this may vary depending on your TV’s operating system.
For one, the user interface of Hisense Roku and Android TVs doesn’t look the same, so changing the input source in these devices may have slight differences.
You can also use the physical button on some Hisense TVs to change the input source.
FIX 7. Check if the Hisense TV backlight is defective
| Difficulty | Very Difficult ●●●●● |
| Number of Steps | 20 |
| Time to Perform Fix | > 1 hour |
| Things Needed | A Vizio TVA screwdriver A pair of pliers An adhesive tape2 Suction cups A double-sided tape A set of replacement LED strips |
If your Hisense TV has a faulty backlight, it will appear like it’s not turning on due to its screen staying black. However, it’s turned on, and the screen only looks black due to the LED strips not producing any light to illuminate the images on its display.
Undoubtedly, it means you don’t have an issue with your Hisense TV not turning on. In this case, it only appears like your TV isn’t turning on because its screen is always black.
Fortunately, you can use a flashlight to look closer at the screen and confirm if images are displayed. Doing so will verify if your Hisense TV has a faulty backlight that requires an LED strip replacement.
Once confirmed, you can replace its faulty LED strips immediately. However, we suggest letting an expert do the replacement procedure if you’re not skilled with electronic devices.
After all, you don’t want to cause further damage to your Hisense TV due to mishandling. Otherwise, you can follow the steps below if you know how to handle electronic devices.
Step 1: Plant your Hisense TV facedown on a work table and unscrew its back panel. |
Step 2: Remove the back panel to reveal the components inside. |
Step 3: Disconnect your Hisense TV’s speakers. |
Step 4: Unscrew the speaker and stand brackets to remove them. |
Step 5: Disconnect the WiFi module and IR sensor. |
Step 6: Unscrew the Hisense TV bezel from all sides. |
Step 7: Disconnect the control board ribbon cables. |
Step 8: Flip the Hisense TV face up and remove its bezel. |
Step 9: Flip the address boards at the bottom and tape them to the LCD panel. |
Step 10: Remove the LCD panel using suction cups. |
Step 11: Remove the filter frames on all sides. |
Step 12: Bind the corners of the light filters and remove them. |
Step 13: Remove the standoffs over the reflector sheet. |
Step 14: Remove the Hisense TV’s reflector sheet. |
Step 15: Unscrew the LED strips from the chassis. |
Step 16: Disconnect the cables at each end of the LED strips to remove them. |
Step 17: Install new LED strips and connect them to the cables. |
Step 18: Screw the LED strips in place. |
| Step 19: Reassemble the TV. |
FIX 8. Check the Hisense TV warranty
| Difficulty | Very Easy ●○○○○ |
| Number of Steps | 1 |
| Time to Perform Fix | 10 seconds |
| Things Needed | A Hisense TV warranty A smartphone or PC A working internet connection |
If troubleshooting your Hisense TV was unsuccessful, we suggest checking its warranty to determine if you can send it for a service repair for free. You should contact Hisense Support if you need help booking an appointment with your local service center.
Additionally, you can ask them for more troubleshooting tips and tricks that we couldn’t cover in this guide. Once you’ve described your Hisense TV’s issue to their customer support agents, they can provide the necessary assistance.
FAQs about Hisense TV Not Turning On
Why isn’t my Hisense TV turning on when its red light is on?
A red light means your Hisense TV is in standby mode while turned off. You must press the power button on the Hisense TV or its remote control to turn it back on.
However, a blinking red light indicates hardware damage. You should send your Hisense TV to your local service center so a technician can look into it and fix the damage.
How do you manually turn on a Hisense TV?
Press the power button on your Hisense TV to turn it on manually. The power button is often underneath the Hisense logo on the TV’s front bezel.
However, some Hisense TVs have a power button on the back panel.
Is there a reset button on Hisense TVs?
Some Hisense TVs have reset buttons. In particular, Hisense Roku TVs have a reset button on the back panel alongside the ports.
